Why We Gamers Love to Hate Ourselves
Written by Tim Scherer   

Editor's note: Tim goes Business 101 on us to illustrate the interdependencies between big budget and niche games. I'm still not entirely sure what a BCG matrix is, but I can definitely get behind his final conclusion. -Brett


"Damn all you Call-of-Duty-buying, Madden-loving, know-nothing gamers! What about all those great games you're totally missing out on? What the hell, man? Why not open your mind for a change and try a new intellectual property?!?!"

I once read these comments indiscriminately; I even agreed sometimes. But now I read them with a more discerning eye. After years of skulking in the shadows of all the major gaming sites, I consider myself to be a sommelier of gamer complaining. A former complainer myself, I now inhale the tearful bouquet of gamers lamenting the injustice of games being canceled in the same way a wine connoisseur enjoys a vintage cabernet.

However, unlike a nice red, a gamer's whine doesn't get any better with age.

So, as a self-proclaimed expert on the subject of complaining, I'd like to touch on one of the most frequently made complaints I've read recently: Big franchise titles are inhibiting the production of new franchises.

I beseech you all making such accusations! Stop! You're only hurting yourselves! We need to embrace the mainstream purchaser who is perhaps not as informed as you or me and give them safe harbor in the storm of angry comments out there on the Internet.

In fact, if you're a lover of new franchise games, I implore you to take this opportunity to thank and embrace each and every one of the mainstream buyers you come across. Why? Let's just say that all will become clear by the end of this article.

"Wait wha...?" I can hear the collective gasp of building nerd-rage. But before you rage-quit on my article, hear me out, my digital countrymen!

"Why should I thank mainstream gamers?" you ask. "The games made for those football-loving, rare-steak-eating, contemporary cavemen wipe out wonderful games like Beyond Good and Evil because they grab the majority of sales!"

To some extent, they do. But before you pass your judgment, I think it is important for you to reflect on this simple statement: Without the big franchise titles that sell millions of copies and bring in tons of money, there would be no new IPs or indie games. Just like one cannot speak of light without darkness, salt without pepper, or Mario without Luigi, so too are intertwined the fate of major and minor gaming titles.

How can this be? To explain, I'll use one of the most basic marketing concepts, the BCG matrix.

(I should preface this portion by saying that I don't work in the gaming industry in any capacity. This is only an idea I had as it relates to the limited number of concepts that I've studied, so I could totally be wrong. But I imagine that the intellectual property development mix must follow this,or some similar principle. If anyone knows for certain, I'd love to know.)

All great Harvard business ideas, this one included, seem to take the form of a four quadrant framework. On the bottom left of your matrix, you have the cash cows. These are your market leaders, the ones that give you a high rate of return on your assets compared to the growth of the market. They generate more cash than they consume and are appropriately milked for every penny. These are your Maddens, your Rock Bands, your World of Warcrafts: games with little room for growth in their genre that still pull in lots of cash.

On the top left you have your stars, which require lots of money but in turn generate lots of money themselves. In this quadrant are all-star franchises like Call of Duty, which have high market share in a high growth market.

On the top right are the question marks: new IPs. They tend to be a bit more experimental and require more money for development and marketing than the cash cows because consumers are unsure of what they are getting. The hope is that eventually these question marks will become cash cows.

Lastly, on the bottom right are your dogs, and well, sadly, you usually have to kill your dogs because they haven't performed well relative to the other quadrants. These are low-growth genres and games that don't capture much market share. Frequently, innovative titles will unfortunately find themselves here.

Now, the goal of this matrix is to develop a balanced mix of each, and this is why we need the mainstream gamers. The profits from the cash cows improve dogs and question marks. It's because of them that new games are possible at all.

Unfortunately, these same cash cows and stars set the financial return bar so unattainably high that most games can't clear it, despite their quality.

Your response? You beat your bosom while screaming "Foul play!" towards the heavens. But can you really fault mainstream consumers for their purchasing habits? They're just following the trends. And surely we can't blame companies for producing popular titles, because that's what businesses need to do to stay afloat.

Who do we direct our collective rage at, then?

I think we should blame ourselves, the hardcore gamers. We're the ones who help turn niche titles into cash cows. Like Dr. Frankenstein, we allow our obsession to transform them into the monstrous titles that they become.

So the next time you have the urge to whine about Call of Duty preorder records, remember: This is your monster. Do you really want to destroy it?

Comments (12)

Your idea makes sense, I think.
J. Cosmo Cohen , November 04, 2009
Capitalism and consumer demand? Your fancy common sense eludes me. Next you'll be telling me that planes can't be made out of black box material because it won't fly, or that Steely Dan isn't a single person but the whole band.

One example I can share is Call of Duty. My adoration for the series goes back to when it first came out on the PC, so I can blame myself for it's current status as a cash cow. There's definitely a swell of comments about recent trends in gaming. It boggles my mind how people can reason that something popular damages the industry, or that it hinders innovation. It's best to just enjoy a good game. Also a bit of self loathing wouldn't hurt.
Matt Giguere , November 04, 2009
So, since I never buy Madden, Call of Duty, or any other iterated 'cash cow' game, who do I get to blame? The rest of you?
Jay Henningsen , November 06, 2009
Jay, sure you can blame everyone else if it helps you cope. Such simplistic, blanket blame never exposes or solves anything.

Tim's argument is nothing new. It's pretty much the model of every other major entertainment medium. So while many people may not like a Linkin Park, Lil Wayne, Coldplay, or Taylor Swift, so many artists that don't pull their own weight in sales no matter how more creative to a certain niche owe having albums to the huge acts bankrolling them. Transformers 2 is probably the reason some hater of it got to see a movie they did like. Some book someone would never touch probably bankrolled to production of a book they enjoyed. Some TV show some Joss Whedon fans thinks is crap probably bankrolls many of the show he produces they can't understand can't find a viable audience.

Like it or not, for as many Madden or sports games only gamers their are in the mainstream, many of the group in that crowd play some of the same game others are bitter don't make to franchise status.

But that's the funny thing about being a front-runner. Haters will always come out of the woodwork to hate on your success no matter what they may owe to you.
Gerren Fisher , November 06, 2009
@Jay We can still hate ourselves, even though we don't buy Madden. If you own any EA games at all they were initially funded by the profits of Madden. What Tim is saying (far more eloquently than me) is Madden begat Dead Space, etc. He's really just debunking the only 'quality' argument behind nerds that hate on mainstream games.
Travis McReynolds , November 06, 2009
@Gerren - My comment was intended as a joke. I don't need help coping with anything. Thanks anyway. Next time I'll use an emoticon so I can avoid being the target of your derision.

@Travis - I got what he was saying. I was just trying to bring a little levity to the discussion. That was a good summary, though.
Jay Henningsen , November 06, 2009
@Jay I suck pretty hard at picking up on sarcasm in real life, so I'm borderline socially inept on the internet. In summation, my bad.
I deduct 20 points from my bitmob score for not getting your joke and award you 50 for using the word 'derision'. Spend them wisely.
Travis McReynolds , November 06, 2009
I apologize for not catching the sarcasm, Jay.

But being pretty much every other aspect that comment holds on its own independent as a comment on the haters that are basically the subject at hand, I've no apologies past calling Jay by name. Especially being I left him in any thought past the first paragraph. Next time I'll more effectively emphasize a change of focus and audience.

But if someone takes pointing a statement, sarcasm notwithstanding and now acknowledged, as emblematic of a common coping mechanism that doesn't address an issue, the general societal trend of front-runners receiving a certain amount of "hate" from detractors, and basic entertainment business models as "derisive," I can't help them. Sorry.
Gerren Fisher , November 06, 2009
Maybe it's just me but I never really thought to scream obscenities when some project got scrapped and blamed it on the big dogs. It didn't really enter my mind. My only problem with big mainstream franchises is that I now have to wait behind a bunch of bros talking about "those gay fantasy whatevers" when trying to buy Dragon Age; I have to hear, "ppffff, faggot!" when having discussions about upcoming games with the register jockey; I have to spend extra energy trying to fall asleep because some morons in the apartment next to me are playing Madden until 3am and being VERY. VERY. LOUD.

I consider it this way: if these "mainstream gamers" only buy 6 games in the lifespan of that console and never see what's out there that the rest of us "lifelong, dedicated gamers" play, oh well. If they eventually make connections online, learn about different gaming experiences and broaden their horizons, great. That might take more than 10 years but they're supporting the industry in some way and I like that.

What I don't like is feeling like I'm in high school all over again when I go to the game store and it's been filled with huge, jock-like, Tapout-wearing bruisers who stare at me JUST LIKE they did 9 years ago! I'm not wimpy, nerdy, freshmeat anymore, dammit. I'm an adult now so stop heckling me when I'm buying Onechanbara or LEGO Star Wars!
Tom Heistuman , November 07, 2009
@Gerren - You are correct. There is far too much hate going around that is directed mostly towards the front-runners. I choose not to play the games I mentioned because I don't enjoy them; I don't find them innovative enough to keep putting my money in to.

I don't have any problem with game publishers making money or people buying games belonging to these 'flagship' franchises. In a perfect world, I would like to see more innovation in games, but I'm not blind to the economic realities of the games industry.
Jay Henningsen , November 07, 2009
@Travis - It's at least partially my fault. No worries. I still love you.
Jay Henningsen , November 07, 2009
Haters will always come out of the woodwork to hate on your success no matter what they may owe to you.

@Gerren Wise words man, I fully back you up on that one.

But before you rage-quit on my article ...

@Tim Jajajaja that line was so funny. I never thought about it before, but I've actually rage-quitted while reading poorly written, highly biased, of just flat out bad articles and books -- your's being the complete opposite of those. Good work dude!
Roberto Flores , November 09, 2009

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