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Dante's Inferno: How Not To Promote A Game 101

59208264_l
Saturday, September 26, 2009

Editor's note: Isaiah raises some hell over EA's marketing campaign for Dante's Inferno, but since I haven't been offended yet, I can't say that I agree with all his points. The "acts of lust" stuff was worded really poorly, sure, but I imagine that I if were a marketer, I wouldn't be able to resist tapping into the Deadly Sins for original ideas, too.

And I think the press-bribing bit is actually pretty brilliant. Hey, if the journalist wanted to cash it in...well, it's pretty clear to all involved what the moral consequences are. It's so perfect! -Shoe



I'm writing this assuming that Dante's Inferno is the perfect game. Why? With the marketing and promotional ills this title has suffered, one can only hope that it is absolutely immaculate.

Let this be known: I am all for thinking outside of the box and making your product stand out (especially since there seems to be quite a few comparisons to a certain game associated with gods with possible war in it). Dante's Inferno has managed to stage a fake Christian protest at a major trade show, play the role of pimp by raffling off a date with a booth babe, and most recently EA sent very real checks to well-known (and maybe not so well-known) gaming journalists.

Joystiq's check from EA

 

[photo courtesy of Joystiq]

It is already hard enough to promote games as art. But this is very much a business as well. Writers and enthusiasts understand that if Dante's Inferno is ultimately the perfect game (which I hope it is), it should be marketed to the best of Electronic Arts ability. But...remember when EA was stressing experimentation and quality instead of quantity? Mirror's Edge was not promoted with such crassness. I do not remember journalists complaining about their dates with Dead Space booth babes.

Wait. Dead Space and Mirror's Edge may not have made enough money, which is probably why EA is reaching into the gutter for promotional ideas.

It should be stressed, this is constructive criticism and hopefully a reminder to those who are going into promotional advertising for a big company: DON'T DO THIS. Thanks to the fake protest staged at one of this year's largest gaming conferences, Dante's Inferno has a stench about it which could be hard to shake off.

Instead of listening to the feedback from anyone after that trade show, Electronic Arts decided to kick it up a notch and attach a fake website supporting the fake protest. EA spokeswoman Holly Rockwood told the Associated Press that EA hired a viral marketing agency. Holly, choose more wisely next time.

For the record, EA has since apologized for their "Sin to Win" folly. Electronic Arts and developer Visceral Games held this contest at San Diego Comic Con this year, where an attendee was encouraged to "commit acts of lust" and then post it on Facebook. EA later explained that these "acts of lust" were simply taking photographs of their costumed representatives and posting them on their company Facebook page. Phew! You know, for a second there I thought they were encouraging rape and misogyny, but when they explained it all corporate-like...that really cleared things up.

I can see the flames building, so I'll say this: With all the good that Dante's Inferno had (and possibly still has) going for it -- namely having the same development team who also worked on Dead Space -- EA is still in a position to support this game through and through. This is their baby, and they don't want anyone talking bad about it, understandibly so. With all the negative press Dante's Inferno has garnered, it really is a shame that the publisher has to issue statements and double-talk, because an ill-advised marketing campaign is making a potential quality title look less than.

Dante's Inferno check

Lastly, if it is any consolation, it does appear that the most recent ring of hell the Dante's Inferno team is promoting (Greed) is one that does not offend the religious or women. It just offends game journalist and the games industry as a whole (if you are a female and/or a religious games journalist, however, then Dante's Inferno is definitely not going to be in your good graces soon). Sending a check to games journalists at major publications with the tag line "If you spend it you are greedy. If you don't you're wasteful" is quite hilarious and sad. Couldn't we just send the check back?

I wonder if some blogs and publications are still holding on to their Satan checks? We have seen silly marketing ideas since the very early days of gaming. We will continue to see them well after the release of Dante's Inferno. I decided to write about these issues because I was one of the apparent eight people excited for the game. I really like supporting mature games, but when they are promoted in such an immature fashion it really is quite telling about the progress that needs to be made in the games industry.

Sidenote: I really do hope Dante's Inferno is able to throw the Hail Mary pass (no pun intended) and rebound from this bad press. It really should be about the game and not about the hype (or lack there of) surrounding it.

This article comes complements of the Brog & TSS

 
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Comments (27)
Img_20100902_162803
September 18, 2009
Hold tight, we have four more sins left...
Default_picture
September 18, 2009
Just going to go out on a limb and say they were in no way trying to offend game journalists or the video game industry. The tag line "If you spend it you are greedy. If you don't you're wasteful" comes off as more of a riddle to me rather than an attack on anyone. Seriously you could just outsmart them by donating it to charity...craziness i know, and in the process you solved the riddle. The marketing and promotion of the game, while controversial, seems like its doing a pretty good job. I say this because it seems like with every promotion my excitement for the game grows.
59208264_l
September 18, 2009
So there is no misgivings about a company sending money [under the premise of the content in their game] to a gaming media outlet? I mean I get 'the good' that 'could' come out of it, but is this all we are seeing?
59208264_l
September 18, 2009
@Juan you know with each sin...it does appear to be getting less offensive so...fingers are crossed!
Default_picture
September 18, 2009
@Isaiah No it's definitely not all I'm seeing. What I'm seeing is EA supporting an original game by going all out with promotions. The game's premise is controversial and is only going to appeal to a certain demographic to begin with, so it makes sense that its promotional campaign is going to walk a fine line too. From what I hear there are far worse things in the game industry that developers do to get their games more recognition. Such as giving out early review copies of games if a game is promised a certain score. If it were any other game I would fully understand and agree with what you are saying about the misgivings of sending the gaming press $200 checks but given the tie-in to the core concept of the game I can view it solely as promotion.
Lance_darnell
September 19, 2009
Interesting stuff. As long as EA is putting the same amount of energy into making the game as they are in promoting the game then I am a happy camper.
59208264_l
September 19, 2009
my major point is...its a 'Mature' rated game, but it doesn't seemed to be being marketed that way. I'm crossing my fingers in hoping that the actual game is good, but I can't help but think that if the game is a huge success...it will only encourage ad campaigns to go ...'all out' in this fashion. Seems like we gotta lotta growin' up to do.
Default_picture
September 25, 2009
[quote]Interesting stuff. As long as EA is putting the same amount of energy into making the game as they are in promoting the game then I am a happy camper.[/quote] Sadly, I haven't seen a point in recent history in EA where the development team has received more funding than the marketing team.
Twitpic
September 25, 2009
Actually, I think their marketing campaign is working. If it wasn't, you wouldn't be talking about...no one would. Whether it's clever is another story, though. I do see your points, but overall they are getting attention, and that's really all they want.
37425_412468101714_719286714_4780931_4814727_n
September 25, 2009
I agree with Cosmo. We are still talking about this and people are still writing about it (and you stated numerous times how curious you are about the game). Keep in mind before all this started happening, everyone was just saying this game would be a God of War ripoff and dismissed it. Thus, marketing successful.
Default_picture
September 25, 2009
Truth be told, besides their Booth Babe "Sin to Win" campaign being inappropriate for the setting (had they said, "find a way to show you lust", and let people do their own thing on their own time, then it would have been fine) I actually think that the other two things were incredibly clever. I think the real issue we're having here is that it's coming from an established industry giant whom has no perceived need for gorilla tactics. Personally, there seems to be an Sacha Baron Cohen circa "Borat" complex with the campaign. Truthfully, it is (mostly) awesome and provocative, but those on the butt end (or perceive to be on the butt end) are attacking it for "unfairly" picking on others and their so called morals. Also, I question how the whole "doing a faux protest in parody of an extremist protest" exactly translates to "religious". Truth be told, I'd be more offended that someone would dare intermingle my chosen beliefs with the actions of the radicals that dance in the streets like crazy, blood thirsty animals while protesting that troops are dying because the U.S. allows abortions. Now that is offensive! If it were possible, I would just love to travel back in time and, instead of EA, have another developers of a smaller or more charged nature perform this exact campaign, just to see how the public would react then. Thinking, I'm imagining a mix of indifference and comedic recognition.
Default_picture
September 25, 2009
I don't get the whole "Hey, they're getting attention!" argument. The game had attention before all this nonsense. You're a very famous 14th century poem and turning it into a gory God of War game. The visuals are captivating, the idea intriguing...this is the sort of thing that sells itself. For EA it would be hard for this game not to get attention. And the attention they are getting is for being marketing morons. This is [url=http://en.wikipedia.org/wiki/Acclaim_Entertainment]Acclaim[/url] level stuff. And note that people are not writing about the game - they are writing about the marketing. Though there's a certain advertising mind set that thinks talking about the campaign is as good as talking about the game, I know that some of these stunts have turned people off. I think it's part of a larger problem at EA marketing. They never quite knew how to sell Spore - even though it turned out to be a big seller for them, the marketing was all based on promised potential that didn't quite pan out. One EA exec admitted to me that they really didn't know how to sell Dragon Age: Origins which explains the terrible choices in trailers and sex focused E3 presentations. The fake protest was a terrible idea to make a game seem edgier than it was. The lust idea was ill considered and made everyone look stupid. The greed concept is laughable and it's been done before. You know what? Sell the game. Not your risk taking ad genius.
Default_picture
September 25, 2009
I think you are overreacting too much about the the fake protest and the check. The first one is as harmless as it can be, and the second one is not only brilliant, but it's an obvious joke.
59208264_l
September 25, 2009
@David If it was a joke, then all I can say is 'work on your timing'. I see the humor, and even I said out of all the pranks its the least offensive. Like Troy said, the heat is around the hype and not around the game, which I thought this whole thing was about. Apparently I was wrong. We complain that games like [b]Beyond Good & Evil[/b] or [b]Psychonauts[/b] would have done better had they'd been given a proper marketing campaign/budget. We see an original IP [using the term loosely since its based off of a book with the visuals similar to a God Of War game] like Dante's Inferno and there is no bone to pick. It's an M-rated game that has been marketed to what I can only hope is the 'high-school minded college demo'. We see no need to raise an eyebrow? To put them in check so that future M-rated games actually get promoted as such. You'll have to excuse me if I respectfully disagree.
59208264_l
September 25, 2009
and thanks Shoe for pimping my article...that was mad cool of ya [especially since you didn't agree with it].
37425_412468101714_719286714_4780931_4814727_n
September 25, 2009
Isaiah, you've mentioned several times now that this is a mature rated game and thus "should be promoted as such" and also made reference to this game's marketing being a hit on being able to promote games as art. I think you may be mistaking why this game has a mature rating. I'm sure the themes have something to do with it, but under it all this is a bloody and brutal experience. Not every game with a mature rating is supposed to be an art house masterpiece.
59208264_l
September 25, 2009
I'm not saying that...hell they can run an ad campaign with Budweiser at least that audience is [majorally] adults. Pulling these publicity stunts at trade shows that are all ages is what I'm griping with. The art is actually secondary...I'm actually taking the 'M' rating in the most literal sense.
Img_20100902_162803
September 26, 2009
We all have to admit the style is working, the marketing team behind the Dante Inferno's sins has us all talking about it.
Default_picture
September 26, 2009
I agree with Juan, this way of marketting is rather effective, because everyone seems to have their attention drawn to it, now that there are protests, web blogs about it (much like this one), and so on. To think that their advertising is done for them. All they had to do, was make a cool looking cheque.
Default_picture
September 26, 2009
Clever, effective marketing. From a marketing and corporate point of view, it does not matter if it's actually juvenile or inappropriate - it's got people talking about it and EA clearly decided to go for controversy. This hasn't cost them a lot, certainly not when compared to mass market bombarding. No, they don't care about whether the people are talking about the game or the marketing. It just doesn't matter. They've got your mindshare and that's all they want. If you're ready to be controversial, you're ready to turn away some of your potential customers by offending them, and that seems to be OK for them. I can understand, because thanks to the controversy, they're attracting other people who probably were not aware of the game to begin with. Quite likely they're judging their success by amount of articles written about the marketing and the number of comments they attract. If so, job well done.
59208264_l
September 26, 2009
Quick poll. Has anyone seen actual gameplay aside from the trailer being shown at trade shows?
Default_picture
September 26, 2009
[i]"I can understand, because thanks to the controversy, they're attracting other people who probably were not aware of the game to begin with."[/i] You're making the assumption, Joonas, that the choice is either this campaign or radio silence. Lots of other games get publicity without this making people wonder if the marketing team has lost their mind. Here's a scary thought - they are using this silliness to cover up the fact that they have nothing to sell; that this is a game so uninspiring and uninteresting that this is their best idea.
Default_picture
September 26, 2009
[quote]Here's a scary thought - they are using this silliness to cover up the fact that they have nothing to sell; that this is a game so uninspiring and uninteresting that this is their best idea.[/quote] Somebody stated earlier how before this campaign started, the game was drawing endless comparisons to God of War. Now everybody is talking about the marketing. I'm not saying that this is their motive behind the campaign, but if their goal was to differentiate the game, then well done. Mission accomplished. That said, I think the check idea was brilliant. $200 to however many journalists they sent them to, and then they all go onto their website and blog about it. Financially the bottom line must have looked pretty. Very effective.
Shoe_headshot_-_square
September 26, 2009
We've seen the gameplay. "God of War" :) I really think the $200 check thing was pretty clever. Does a journalist cash it or not? It first the "greed" theme so well! But hey...how come EA didn't send me one?? ;)
Eyargh
September 26, 2009
It's because they know you probably actually need it, Shoe.
59208264_l
September 26, 2009
It's because they know of your politics EA...maybe they were afraid that you'd...'raise hell'.
Img_20100902_162803
September 27, 2009
I also want to bring up, the reason why Dante is on my "radar" is the success of Dead Space. Same team, except two head-honchos left, and the hope the Visceral Games team can do to the action adventure genre as they did with the survival horror.

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