Some of Ubisoft's PC piracy is its own fault

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Monday, August 27, 2012
EDITOR'S NOTEfrom Rob Savillo

Justin posits that Ubisoft's own copy-protection policies may be influencing its PC bottom line moreso than piracy. Perhaps the company should look at the way GOG.com operates by releasing fully DRM-free games -- even new ones like The Witcher 2!

Gamers widely regard Ubisoft as one of today's worst PC publishers. The company's games have implemented horrible digital-rights management (DRM) in the forms of install limits and forcing users to maintain a constant connection to a central online server in order to play. When complaints come in from paying customers, Ubisoft's response is always that DRM is meant to combat the piracy that plagues the PC platform.

GamesIndustry International recently quoted Ubisoft chief executive Yves Guillemot claiming that all games on PC, not just their games, suffer a 93 to 95 percent piracy rate. Holy cow! If this is true, PC gaming as we know it must be coming to an end, right?

 

Not quite. Many high-profile games, such as Diablo III, are exclusive to the PC and can still sell extremely well. PC ports of console games don’t usually sell as well as their console counterparts but do well enough that companies keep putting them out on that platform. If piracy was really this bad, we would have known about it by now.

So what’s the real reason for Ubisoft to think that piracy is so bad on the PC? If I had to venture a guess, I would say that the insidious DRM practices by Ubisoft have actually inspired more people to pirate its games than would have originally. I’m not saying that all piracy of its games is its own fault, but the DRM scheme is a large part of its failure on that platform.

Similar to Diablo III (although, having started much earlier in 2010), many Ubisoft PC games require an always-on connection to a central server in order to play. This includes single-player, traditionally “offline” play as well.  Unlike Diablo developer Blizzard’s extremely stable and established servers, the Ubisoft's UPlay servers are up and down at the drop of a hat. Something like the Steam Summer Sale can knock it down for days. 

If Ubisoft wants to do this kind of DRM, I’m fine with that. It just needs to do it in a way that doesn’t hurt real consumers. Pirates have no problem playing the game offline when the servers are down, but people who purchased the game legally can’t do a thing with it. That's not the right way to handle it.

Ubisoft also uses install limits on some of its PC games, a much longer running form of DRM and a greatly hated one. I have no issues with install limits when they work, and most of my experiences with them (not with Ubisoft games) have been just fine. The problem arises when these install limits aren’t implemented in an intelligent way.

Earlier in the year, Ubisoft published a strategy game called Anno 2070. Like many games before it, Anno 2070 has an install limit of three machines. This wouldn’t have been a big deal normally; however, something didn’t quite turn out right with the DRM scheme. Users were finding that just installing a new graphics card into their PCs was actually using up an install even when everything else was entirely the same.

Was this intentional or was the DRM scheme just coded too sensitively, picking up any hardware change as a new computer? Whatever the case, it was a massive screw-up by Ubisoft and probably cost them sales yet again.

It’s pretty easy to see how badly Ubisoft has screwed up DRM on their PC games. At this point, it seems like the company doesn’t even care anymore. It slaps whatever it wants on a game and gets whatever sales it can. It’s almost as if Ubisoft is daring gamers to force the company to stop releasing PC versions of its games in the future.

It’s not a huge leap in logic to assume that these practices probably led to a lot more piracy of Ubisoft titles. Pirates obviously have a better and easier time with these games, so why not join the club? 

I can’t say I blame Ubisoft for hating piracy so much. Piracy is an unfortunate consequence of publishing on the PC, but it also really sucks that so many people illegally copy so many games each year. Instead of learning from its mistakes, though, Ubisoft has made things progressively worse with each release.

If the company sat down to think of less-intrusive ways to implement DRM and didn’t skimp on the PC versions of its games, Ubisoft might be able to win gamers back. At this point, I highly doubt it. First impressions are key, and Ubisoft’s reputation on the PC platform is permanently soiled.

 
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Comments (5)
100media_imag0065
August 26, 2012

Most gamers I know pirate every Ubisoft, EA and Activision games. Those three publishers especially. They pirate because they know they can get a better experience stealing it than they would buying it. Also, they refuse to give those publishers their money. Publishers think that they are going to squash piracy when everything goes digital. Pirates will figure out a way and then piracy will skyrocket even more than it is today.

They are never, ever, going to figure it out, so they might as well keep the paying customers they DO have happy, instead of pissing them off. Its like, if a neighbors dog keeps shitting on my roses, I don't rip out the roses to teach the dog a lesson. And that's what Ubisoft is doing. Hurting the innocent and honest to punish others, who just laugh off the punishment and continue playing. Even the "Always On" DRM doesn't work, since I've watched friends play pirated Ubisoft games that has that DRM, while offline.

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August 27, 2012

It is the sad truth of publishing games today, especially on the PC.  The only true way to fight it is have a great rapport with your customers and make them actually WANT to spend money on your game.

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August 27, 2012

Actually if crackers would stop pirating games for whatever reasons than the big title games may have a shot at being almost pirate free. But I don't know what really drives the warez from breaking DRMs. Well apart from the thrill of doing it.

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August 27, 2012

There are always those people with more time than money who want to to play as many games as they can. 

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August 28, 2012

Ubisoft also protects 10$ games :

Zeit^2 - Limited activation which also yelds Anti Virus Warnings

Mad Riders - the game is supposed to ask me for "CD Key" if I want to log into the multiplayer , but it doesn't , so I am limited to single player only... (not that I care,as there are about 2 players on the servers,  but it's still funny).

I guess that many people feel that's a bit too much. 

I didn't play any AAA game from Ubisoft on PC lately, but I guess that if "Watch Dogs" will use the same DRM, I might as well pirate it knowing that's the only game I have pirated on the last few years...

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