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My first “Red Ring of Death”

Fitocrop
Monday, April 12, 2010

Just about an hour ago, I decided – after what was approximately a week without gaming – that I would continue to make my way through the first Lost Planet. Little did I know that that was not going to happen.

I turned my T.V. on. I grabbed my lime green Xbox controller. I pressed the Xbox logo-shaped button. I froze as the three red lights started flashing at me with synchronous grace. For a second, I felt a slight rush of worry, but – quoting Fight Club’s narrator – suddenly, I felt nothing.

Red Ring

After turning the Xbox on-and-off a couple of times with the same results, I opened up my laptop, launched Firefox and, a few minutes later, there I was, filling up an on-line request form.

After going through the whole repair request process, I started thinking back to my younger days. Had something like this happened to my NES, SNES, or even my PSOne, I would have probably thrown myself immediately into the arms of despair and placed my console’s fate in the hands of the nearest electronics repair shop.

That, however, was the past. Today, reality has surpassed fiction once again and the first death (try saying “first death” yourself and hear how weird that actually sounds) of an Xbox 360 has somehow become a “rite of passage” for every owner of Microsoft’s white box. What a decade ago would’ve been an alarming event for any gamer has become so predictable that it’s now routine.

As I sit typing the finishing paragraph to this rant, I imagine if  “Includes first-death repair service” will ever become a back-of-the-box bullet on future consoles. And while I’m certain that everything will turn out fine in the end, I can’t help but feeling it’ll continue to be wrong, because, somehow, the day when expecting your console to fail is a completely normal thing has come.

So, what was your “First Red Ring of Death” experience like? Share your thoughts in the comments section guys. It’s group therapy time!

 
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Comments (14)
New_hair_029
April 13, 2010

I've had a PS3 fail on me twice now. The first time I reacted much the same way you did, but the second time I was really depressed. At this point I've spent $750 just on my console this generation. Wow writing that made me realize just how much money I spend on games. 

Robsavillo
April 13, 2010

From the TI-99/4A (still works flawlessly!) all the way to my PS3, I've never had a system fail me. Am I lucky, or just anal-retentive about keeping my electronics in nearly brand-new condition?

Fitocrop
April 13, 2010

@Rachel: If this were to happen to me again -- which, sadly, wouldn't be strange -- I'd be totally pissed-off/depressed as well. In fact, I think the only thing that has refrained me from getting angry this first time is that, since It's been a little less than 3 years since I bought my Xbox, I don't have to pay for the repair.

@Rob: How do you do that ???

Robsavillo
April 13, 2010

I was always taught to take care of my things, so I've never mistreated any of my consoles. I keep them in open spaces with plenty of air and as dust-free as possible. Granted, my NES has difficulty reading some cartridges, but that's a known hardware issue. The system still turns on and would work perfectly if not for the poorly-designed cooper connectors.

I've never owned a Microsoft system, either -- and that's specifically because of their unacceptably high failure rate. I have no confidence that the corporation can build a reliable piece of hardware.

37425_412468101714_719286714_4780931_4814727_n
April 13, 2010

My first red ring experience wasn't even my own console. It happened while I was playing a game on my old roommate's 360. He also wasn't home at the time, so I had to explain to to him when he got home. That wasn't a fun time.

Me_and_luke
April 13, 2010

@Rob: Well played.  But perhaps I can give you a glimmer of hope into owning a 360.  I've had a core 360 since two months after launch, and it's still going strong.  The 360 and I celebrated our fourth anniversary this past January; we're still in love.   I don't believe the RRoD even exists! :D

Default_picture
April 13, 2010

How sad is it that most of us can refer to our "first" red ring. Mine took the life of a 5 month old Elite, which to this day sounds like it could take off if it had wings. I've seen better hardware design in pancake griddles.

Robsavillo
April 13, 2010

Bryan, I have no doubt that such Xbox systems exist...but I'm not willing to play with fire, so to speak. It's quite a gamble when the console has an alleged 50-percent-plus failure rate.

Fitocrop
April 13, 2010

Bryan, you lucky ...

Rob, 50%+ failure rate? For real? Jeez, man, they might as well put "Includes first time system failure" on the box or something. The sad thing, though, is that I actually really like the 360. I love the controller, I enjoy the LIVE Service. This just brings about a whole bunch of mixed feelings about the thing.

Brett_new_profile
April 13, 2010

My 360 didn't Red Ring, but it crapped out on me just the same. Something happened to the video connection where the colors came out muddied and sickly green no matter what connection or TV I used. This was about 2.5 years after I bought it -- so of course it was out of warranty, and not covered by the Red Ring extension.

Shoe_headshot_-_square
April 16, 2010

I've been pretty lucky...only had my first one happen late last year. I actually found a video online about how to fix my specific error -- by tapping the hard drive against a hard surface! This actually worked for a while, but then a few days later, I get a different red ring error message. It was not meant to be.

Robsavillo
April 16, 2010

Roberto, Game Informer ran a [url=http://consumerist.com/2009/08/xbox-360-failure-rate-is-542-percent-game-informer-finds.html]survey[/url] last August and concluded that the Xbox 360 has a 54.2 percent failure rate.

Jayhenningsen
April 16, 2010

Public service announcement for Dan and everyone else from your friendly, neighborhood computer guy:
Tapping any hard drive against a hard surface is generally a bad idea. Hard drives typically don't react well to shock of any kind.

Fitocrop
April 17, 2010

@Brett: I think that also happened to a friend of mine. If I remember right, after realizing that wasn't covered by the guarantee -- like you mentioned -- he tried to purposely  "Red Ring" his machine, but it didn't work out. In the end, he wound up buying an Arcade bundle and hooked up his old HDD to it : (

@Rob: Yeah, as soon as I read your comment, I did a quick search on google and stumbled across a post about that survey on Joystiq. It's amazing that, after more than four years since the console's launch, the failure rate is still so high.

@Shoe: I think Jay might have a good point xD

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