What is the purpose of a video-game review?

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Monday, November 14, 2011
EDITOR'S NOTEfrom Rob Savillo

Perhaps more strongly than James, I detest games writing as product reviews. Aside from the obvious problems of quantifying a thoroughly personal experience, they're usually boring reads.

In contrast, I want to see more of what Kieron Gillen called New Games Journalism. I feel that Bitmob embraces this concept well -- it's one of the reasons the site first attracted me. I hope James finds a home here as well.

Reading Modern Warfare 3 coverage, I found a rather interesting review. I won’t name the site or the reviewer because, ultimately, it isn’t important. But it really got me to thinking. The review gave MW3 a 5 out of 10, and I was excited to read it. Not because I possess any hatred for the MW franchise (in fact, I think they’re a lot of dumb fun) but because I was interested in the reasoning behind the review.

The game has received almost universal praise, and for a reviewer to be so far off from the mainstream, I wanted to know how it affected him. It being a review, I just assumed there would be justification for the score.

I was mistaken, and what I read was about three pages of the writer telling it like it is and expressing his disinterest in the franchise and anger towards an industry that, in his eyes, was too afraid to say the truth. I was sad.

As someone who loves writing about video games and someday wants to make it my profession, it seemed as though the morals and beliefs I had about the industry had been disproven right before my eyes.

It wasn’t a review; it was a diatribe with a score attached. I’m not one to complain about review scores or reviews in general, but a blatant editorial treated as a review was something that angered me. Little did I know that how I think about reviews -- and gaming journalism in general --would be tested in the following days.

 

I always justify reviews as strictly opinion of the writer and not necessarily anybody else...but are they? It seemed hypocritical to scream for objectivity in journalism but to say it’s the opposite when it comes to a review.

I read too many comments on too many reviews for a multitude of games, and one fact became clear: readers want different kinds of reviews. For good or bad, it would seem that the overwhelming majority of comments on almost every review were dissatisfied with the end product. "Why didn’t Z receive a perfect score?" "Why was Q scoring so high?" And the most interesting yet possibly most reductive: "Why did X score higher that Y?"

The last issue was addressed almost perfectly by Adam Sessler of G4TV in an episode of Sessler’s Soapbox. Adam examines the problem far better than I ever could, and I would implore you to go watch his video. He makes valid arguments for the futility of a comparison between most likely incongruous things.

If a review for Uncharted 3, for example, gets a 4 out of 5 and Modern Warfare 3 gets a 5 out of 5 does that mean that MW3 is a better game? It is a hard question...and one of the areas I seem to dissent from Sessler and his rather well spoken idea.

The question shouldn’t be is MW better by comparison, but rather, does the comparison accomplish anything? Without playing both games, how can you know which one you like more? And isn’t that the whole point?

If I like a game that is panned by critics, does that make my appreciation incorrect? Of course not. I love Nier by Square, a game where the majority of mainstream outlets gave mixed or negative reactions. I don’t care if it gets a 5 out of 5, a 3 out of 5, or a 1 out of 5; to me, they are wrong. However, I should not expect any reviewer, or any gamer for that matter, to think the same way I do or  experience the game the way I did. I could love it for reasons well beyond the game's actual quality.

I played Nier not long after graduating college and found myself in an anemic job market; I had nothing else to do. I was sad and upset about not being able to find a job, and I felt like I hadn’t accomplished anything. Along came a title that captured my attention, and if even for the brief time I played, Nier allowed me to forget about my situation and help me through a tough time.

How in the hell would you expect me to review the game without drawing on that experience? Would you even want me to try and detach myself from it in order to give an "unbiased" opinion? What would be gained? This thought lead me back to my main argument for why I think we put too much stock in reviews based on scores: Reviews are the exploration of a inherently qualitative experience. Can you not see the issue there?

My infatuation with the game had just as much to do with who I am and where I was as graphical quality and the combat system. Detaching myself from this fact would not increase the value of my review; it would totally devalue anything I had to say.

It could be argued that I just shouldn’t review the game, and it should be given to someone else...but is that really the answer? Don’t you want to hear about somebody's experience with a game and not just about the game in general?

It is very fair to say that reviews should be solely based on the facts, but who really cares at that point?If all you want is technical specs and a list of modes, you can just read the back of the box. I always thought that readers would find a reviewer with whom they had similar tastes or one they grew to trust. Instead of looking for a high number attached, they would read the review and form their own opinions about the game -- they, in turn, would add something to the discussion not just about the game but about gaming in general. Lofty expectation, I know, but I truly believe in it. We have to get away from this scholastically hollow means of discussion. 

I love reviews, and I love games; but I do not always need the two to be in sync. Too often, I see review scores taken as a validation of one’s opinion and not used in the way I wish they were. Who really cares if you like a "bad" game or a "good" game doesn’t interest you? Your experience playing the game is all that matters. It isn’t the reviewer's fault, however, if he doesn’t see the game the same way you might. No one is wrong in this case because opinions are not fact. And who is anybody to claim dominance over another?

If reviews are just meant to be buyer's guides, then what is the point of taking the time and spending the energy to write one? I never want anybody to spend money they will regret, but just remember that reviews are written by people.

Instead of looking for scores that match your preference, find one that raises issues or talks about the game in a way that you find intellectually stimulating. You may be surprised with how much you agree with a reviewer even though you think the score is off. At the end of the day, quantified quality isn’t perfect.     

 
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Comments (9)
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November 14, 2011

Nice article.  It's embarrassing how worked-up some people get over another's opinion  of a game.  

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November 14, 2011

Nice article.  It's embarrassing how worked-up some people get over another's opinion  of a game.  

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November 14, 2011

Great piece. I think this is a problem experienced by everyone who has even a fleeting interest in video games or any related journalism.

Personally I like to read and write reviews in a narrative format. Whether that be drawing upon my own unique experiences with the game, or other games, or drafting and adopting a character to "play" for the duration of the review. This way I can offer a thoguhtful, interesting piece, free from the restrictions of the typical "gameplay this, presentations that". I find typical reviews dull. No matter what their score of the justification for it, it's the rehashed format that I have a problem with.

The reviews I write [located Pixels or Death, a site that is aiming to specialise in this type of narrative review] may not be the most direct in terms of recommendations, as a guide they offer less than the bog standard review, but they're interesting to read. And speaking from a writer's perspective, it's this that I want.

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November 14, 2011

Great article. I'm still disgusted at reviewers who often try to compare two games in the same genre, based on the simple game mechanics and the monetary value of one over the other. This judgement is simply too difficult to judge by nickels and dimes alone. I want reviews to tell me about their experience with each system. I want to know about the thoughts and feelings that each game provoked. I want to know how it truly fits their lifestyle.

I actually became a more involved gamer when I simply ignored whether a game was "good" or not. Believe it or not, one of my favorite RPGs is Record of Agarest War, a strategy RPG that only received a 7 out of 10 rating from most publications. However, simple numbers and juvenile opinions simply cannot encompass the epic replayability of this game. Sure, the battles often take long to complete. However, they forget to mention the deep, text-based storyline in every single moment I pick it up the game to play.

Pundits often believe that games absolutely have to show off the best graphics and sound effects. I say, screw the pundits. This is about whether the experience lives up to what I expect and how it fits into my lifestyle. That's why Record of Agarest War is one of my absolute favorites. It simply doesn't matter what a snobby, 15-year-old thinks.

There184
November 14, 2011

I always prefer to read/write personal emotional responses to and interpretations of games. A good reviewer should be able to say enough about a game for readers to decide if they'll like it or not, regardless of the reviewer's taste. So long as they read the text, and don't skip to the score.

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November 14, 2011

Quantitative reviews with scores are important, if only to keep our sanity. Our brains need genres, and number scores and tomato-meters; anomalies with no quantitative tags to file them with hurt our heads to think about. Without them we're stuck with paradoxes, and those are bad for brain business. A game with 9.5 is somehow "better" than a game with a 9. It's the same reason we create myths about lightning wielding gods wearing a nightie to explain terrifying anomalies like the sky exploding with electricity. Science takes too long and there is some scary stuff outside our huts.

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November 14, 2011

I wrote a bit of a companion piece to yours - http://bitmob.com/articles/emotional-reactions-to-games-their-legacy-and-proper-criticism

Reviews without some sort of personal touch are really just press releases by another name. I completely agree with you - if we don't take our emotional responses into account, what's the point?

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November 14, 2011

 

To quote Sessler, the real trick is seeing the broader picture of how a particular game fits in our culture. The bad habits of videogame journalism dates back 20 years ago when everyone treated games as "technology" instead of a piece of culture. We break down the elements and judge them by themselves. Instead, it's how all these elements come together that makes an experience. 

 

"Thats what you need to describe." Sessler says. "The problem is, that's a lot tougher."

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November 15, 2011

I'm with you on this. The thing is, I rented Nier and planned on writing a review on it. Instead, I withdrew from the game because I honestly didn't enjoy it. The thing is, I didn't have the right to review it; it's wrong to judge game let alone write about it without completing it.

But hey, everyone has an opinion and different perspective on their own experience. Every title that comes out isn't for everyone. Even with a low score doesn't necessarily mean you won't like it. We're all, technically, game "testers" and reviewers.

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