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The Tutorial: Internships

If you want to break into the business, it's going to take some work. The Tutorial is a series of articles about video-game writing intended to better prepare you for what's ahead -- or help you figure out if it's even for you.


In the last article, we covered freelance work -- a great way to get your foot in the door, if not make a living, in game writing. The intern position is another way to start a career games journalism. Like freelancing, you're going to see a lot of work, and it's going to require a lot of passion. The lowest of the low, interns get paid the least, have zero job security, and the job's all about filling in the gaps that the higher ups can't get to.

If you're lucky, however, you'll be on a great team, get great experience, and have the chance to move on to another job.

In this edition of The Tutorial, I've interviewed Jay Frechette, current community manager with Visceral Games and former producer with Area 5 and EGM intern (not to mention Bitmob contributor). Then I spoke to Bitmob's Dan Hsu, the man who hired him while he was editor-in-chief at EGM. It's like a reverse-engineered job interview, so take notes -- you may end up on the other side of Hsu's desk asking for the same position. Or even Jay's desk, as he's made good on his EGM internship!

 

Andrew Hiscock: Prior to getting your internship, how did you conduct your job search? Did you pursue every lead, or did you specifically target what you wanted to do?

Jay Frechette:
I was at the right place at the right time. I was coming up on my senior year of college and was asked to come into Ziff Davis to focus test a new website they were getting ready to launch. That website was Gamevideos.com. While waiting in the lobby, Mark MacDonald was keeping me company and asked if I knew of anyone looking for some contract work to help out before the launch. I offered my services. And two months later, Shane Bettenhausen, who was executive editor of EGM at the time, approached me about applying for an upcoming internship. I submitted a few writing samples, and a couple days later, they offered me the job. I wasn’t really looking; it just kinda fell in my lap.

AH: How did you perceive an internship prior to acquiring the position? Was it less than you were looking for, more, or about on par with your expectations?

JF: I really didn’t know what to expect at first. Dan Hsu and [EGM Managing Editor] Jen Tsao sat me down ahead of time and explained what my tasks would be as well as their expectations for me. That settled a lot of questions that I had. It was way above what I expected to start with. I figured that I would get a typical internship doing office tasks at a developer. This was much more. I was a long-time reader of the magazine but never thought that I would ever get the chance to work on it.  

AH: Since you were a fan of EGM, was there a period where you were in awe of where you'd ended up, or did the reality of day-to-day work sink in pretty fast?

JF: I was definitely starstruck at first. It was an honor to work for such a great magazine, but like I said, they put me to work right away. So there wasn't a lot of time for ogling.

AH: What was included in your day-to-day activities?

JF: I assisted in the production of the Table of Contents, Reviews, and Next Month sections of EGM. I would also help with writing descriptions in those sections and help with creating captions as well as gathering screenshots. For our monthly contests, I picked the winners and sent out prizes, and I was assigned a few previews and reviews to write for each issue.

AH: How did you perceive your job security?

JF:
It was made clear at the start that it was a temporary thing, so I knew the day would come when I would need to move on. Everyone I worked with was great about giving me feedback and letting me know where I stood. I knew when I was doing a good job, but if I wasn’t, they made sure I knew that too.

AH: Did you work toward a more permanent position while in your internship?

JF:
I did my best to do whatever they threw at me well and improve off the feedback that I got. We shared a network with CGW, 1UP.com, Gamevideos.com, and MyCheats, so even if there wasn’t opportunity for full-time work at EGM, there were other options. I tried to be proactive by asking for extra work on other products and develop relationships with the other people in the office.

I bounced around to different internships and contract jobs with various departments until finally getting a promotion to associate producer on The 1UP Show.

AH: Since you were bouncing around, was it a constant struggle to find the next thing, or were you pretty comfortable that something somewhere was going to come up in the office?

JF: Full-time work was hard to come by and that was stressful but because I had developed relationships with people in other departments, but when one door closed, someone else was there to open another one.

AH: What was the learning curve like?

JF: Pretty steep for me. My education background was in video-game art and design, so I had very little knowledge in how magazines were put together. They threw me right into it, so it was a lot of trial by fire those first few weeks. I stumbled a lot, but like I said before, everyone there did a great job of providing feedback, and that helped a lot in learning from my mistakes.


And now to hear from the man who hired Jay, Dan Hsu, and learn about how a major magazine brings in an intern.

AH: Why does an outlet, major or small, hire interns?

Dan Hsu: Cheap labor!

AH: What tasks do the editors reserve for interns?

DH:
Usually menial tasks -- but our interns actually contribute stories daily to Bitmob. If they weren't working remotely, however, and we were all in an office together, then yeah...menial tasks.

I'm joking -- somewhat -- of course. It all depends. At EGM, our interns wrote, too, but they also helped out on the little things to help free up the editors and managers to take care of bigger-picture items. At Bitmob, the interns write all the time. In other offices, however, you might as well call them the Starbucks delivery people.

AH: What qualities and experience are you looking for in an intern?

DH:
For Bitmob specifically, we need trustworthy, consistent writers. They need to be around when they say they will be, they need to be reliable, so we don't have to babysit them all the time, and they have to be ambitious...wanting to help out and improve the site and their own skill sets. It's pointless having an intern if he or she doesn't want to be a better writer.

AH: Do you hire interns with any intention to move them into permanent positions? If yes, do you provide the on-job-training to "groom" them?

DH: Sort of. In my experience, it's more of an "if a job becomes available and you're awesome for it, then we'll offer it to you." But we don't necessarily bring in interns with the specific intent to advance them to a predetermined, permanent position later. We do groom them, because we want them to get something out of the gig, but sometimes, they just don't pan out, or they just want the experience and go elsewhere -- that's all good.

AH: In larger outlets, where is the intern situated?
 
DH: At EGM and now at Bitmob, our interns all have defined responsibilities, but neither outlet was big enough warrant department- or editor-specific interns. They just helped out the editorial team as a whole and worked with a variety of editors.

AH: How can an intern make the most of their time in the position?
 
DH: Learn, absorb, pay attention...and make your employer's lives easier, not harder.

AH: In your experience, what were interns you hired likely to move into after they had finished up?
 
DH: It's hard to say, because I've seen interns not pan out, I've seen them move into associate or assistant editor roles, and I've seen them go on to better things, like Kathleen Sanders as one of the producers of The 1UP Show or Brooks Huber working at GameTrailers. You just never know. It's not really about the role or the job -- it's about the individual's ambitions, drive, and skills.

Thanks to Jay and Dan for the great interviews, and good luck to everyone looking for internships in the enthusiast press!
Comments (15)

I'd like to know more about Bitmob internships. What's the best way to go about applying for one? How often do you take interns? How long are the internships? When might the next window open up?

@Michael Speaking from how mine went down, I was contacted by them after having written on the site for several months. I had been applying for other positions before, so I might have been on their radar, and when they needed another intern, they reached out to me. Of course, being the highly sought after prospect I was, this shouldn't have surprised me.

There's no time stamp on mine or any of the other internships... at least not that I'm aware of. It looks like right now the schedule is rather well filled up, so if I were to guess, I'm not sure if another internship will be available unless someone leaves.

I would say that the best thing to do is to keep writing on Bitmob. Best case scenario, you get noticed and maybe you do get the invitation to join the intern staff. Worst case, you're writing improves and you build some contacts. It caught me off guard when they reached out to me. I honestly didn't know it was coming. The lesson? You never know what will happen or who's watching, so always make sure you're doing your best work.

Mike, how much do you think doing recurring segments like The Warcraft Hero or It Was A Movie had on getting the internship? Also what other internships/ experience did you have before Bitmob?

Like Mike, I was brought on board after having written various news pieces on the website for a few months. I really must echo his advice on continuing to write on Bitmob. You never know when or where an offer might show up!

@Chris I don' think it was so much about having recurring segments as it was to have a gimmick. You need to do something to make yourself stand out. Even before I started the actual comic, I drew pictures for all of my articles. Now, I'm not suggesting that everyone go and make their own bad drawings for their articles, but you need to do something to help stand out. Think of something that hasn't been done before that you would like to see, and try to do it. Even if it turns out to be no good, you'll learn something from it.

As for other experiences, before Bitmob, I had my own blog that I started around the same time as I began writing here. I also did (and still do) my own weekly podcast since 2007, and do a lot for a gaming group I'm in called the Squadron of Shame. It's sort of a book club for gaming. I also used to be a big part of the 1up community. Being a part of community (like this one) is a great way to start making contacts. My college degree was in Professional Writing and Editing, and I graduated in 2009. But this was far and away my biggest break.

Here's my ultimate advice (keep in mind this is from a guy who is still really new to the business and has not yet accomplished everything he hopes to): Be unique, be sincere, and be persistent.:

Thanks Mike.  I graduated last year too, unless Professional Writing and Editing is a Masters/Ph.D. instead of a B.A.  Actually, Shoe mentioned in his interview about the interns working remotely, whereas the last open call for interns I remember a few months ago said the interns would need to live in San Francisco. Does that mean Bitmob now accepts work-at-home interns?

@Chris My degree was just a BA, so we're in the same boat. As for me, I work at home, though I hope to move to San Francisco some day.

Thanks all for the clarifications and information. I'll keep plugging away. I'm hoping next month's GamePro will open some doors as well, but I'm also considering going for a game design education if things don't pan out. We have a great school in town, one of the 10 that employers look for most on resumes.

The trickiest thing I've faced is being unique in a sea of talented writers. It's hard to stand out without being gimmicky. What do you guys suggest? Finding a particular beat or style that you're passionate about and specializing in that, or being the go-to guy for anything and evetything?

Good question Michael.  I'm interested in that too since I can't really peg my writing style either.  Sometimes I think I'm being too academic/ answerman-y, other times I think I'm one of the people who hide their meaning in flowery prose that other Bitmobbers write about. The vast majority of my articles are on fighting games too, so I'm wondering what effect specializing in a genre has in games writing.     

Mike, did you forget that you emailed us every day for like a month? Not that I'm recommending that to people!

@Chris, you'll love my challenge in May, then. We're going to take that flowery prose out behind the wood shed and end it.

@Demian, is that anecdotal, or did it actually work? Be honest :P  I doubt anyone will do it now, but drastic actions sometimes work. Did mailbombing work?

This is all very interesting.

I'd apply for an internship, but my writing is terrible and I'm generally quite lazy. But all you go-getters have my support!

The best advice I can give is to keep writing and make yourself part of the community. All of the people who have been brought up through the ranks (including myself) were active Bitmob community members before they came on staff.

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