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Why EGM Died, Part 2: The Cuts
Dan__shoe__hsu_-_square
Friday, August 21, 2009

Reprinting more stories from my old Sore Thumbs Blog....


In part one, I talked about how bad the magazine business is in general and how that affected EGM’s revenues.

Now, let’s look at how Ziff Davis Media’s financial situation helped to sink EGM (and Computer Gaming World for that matter):

 

Staffing cuts

Even when EGM was in its prime -- a big circulation that was getting bigger, plenty of ads, etc. -- we had to lay some people off because we needed to save the parent company some money. Some of that was a massive debt that ZDM had to manage; some was to help pay for, at the time, profit-loss centers in our up-and-coming web properties (primarily 1UP.com).

When you lose staff, you lose manpower, resources, content, and personalities. Just how much that affected magazine sales exactly, we don’t know (probably not much in the grand scheme of things, to be honest), but it’s something to consider.

Page cuts

To save on printing costs, Ziff was constantly reducing page counts. The number of editorial pages was supposed to be proportionate to the number of ad pages in any given issue. It’s a specific ratio that the company used to maximize profitability while still making the product an attractive buy at newsstands.

newsstandsBut as money got tighter, editorial pages kept disappearing, no matter what the ad-page count looked like. Our minimum book size kept creeping downward year after year. The issues got so consistently thin, we made the Olson twins look like a couple of elephant sacks. Yet we were still charging the same $6 per issue on newsstands.

Was there any doubt that this short-term savings would negatively impact long-term newsstand sales? Nope. But that’s all Ziff could do in its financial position. It would’ve cost the company tens of thousands of dollars each month just to add a dozen extra editorial pages to fatten up each issue.

That’s money it didn’t have to spend, and honestly, in this magazine market, we wouldn’t have made that money back in newsstand revenue anyways. A dozen extra pages wouldn’t translate into enough issues sold to make us five digits worth of sales back.

Promotional cuts

The company used to spend money on contests to promote circulation or on certain promotional displays on newsstands to boost sales. When budgets get cut, marketing and promotions are usually the first things to feel the blade. After a while, it seemed we had practically zero dollars to promote EGM at all.

Draw cuts

“Draw” is the term we use for how many issues we print and distribute, and out of those issues, how many we actually sell determines our “efficiency” (see part one for more on the problems there). Well, as the company got more and more desperate to save money, we had to reduce the draw by quite a bit to save on printing/shipping/distribution costs. Makes sense, but the negative impact is easy to figure out: Print fewer issues and you offer the consumers fewer issues to buy.

Just ask CGW’s old boss, Jeff Green. He’s been through years of frustration working with Ziff, trying to increase the draw for his magazine. We always knew why CGW was losing circulation -- because you couldn’t find any damn issues anywhere because we hardly printed any!

Our mags were put in a position TO lose business, so going out of business was inevitable. Meanwhile, competitors like GamePro and PC Gamer were still selling decently enough, because their respective publishers were still putting more than enough copies into the system for consumers to buy.

Now, I don’t have access to everyone’s spreadsheets to see who was running a more efficient business. Heck, maybe IDG (GamePro) and Future (PC Gamer) were going out of their way to waste money in order to win the circulation wars. Yet here we are in 2009, and GamePro and PC Gamer are still around, and EGM and CGW are not. Hmmm...

 
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Comments (20)
Dan__shoe__hsu_-_square
August 21, 2009
By the way, some of you from part one were asking about me...this interview may be more insightful:

http://www.crispygamer.com/columns/2008-09-11/press-pass-an-interview-with-dan-shoe-hsu.aspx
Lance_darnell
August 21, 2009
Thanks Shoe!

My hope is that one day there will be such a thing as a "Bitmag" ;)

One can dream....
Default_picture
August 21, 2009
then there's Game Informer. personally, i don't much care for the magazine, but they seem to have this thing with Game Stop where if you subscribe to it, you get 10% more store credit when you trade something in and a 10% discount when you subscribe to the mag. if it weren't for that, i wouldn't subscribe to the magazine.

besides, not a year goes by where i don't receive at least one or two of my issues. i haven't gotten the September issue, and i didn't get my BioShock 2 preview issue. last year, i didn't get the July issue.
Bm_luke
August 21, 2009
The huge debt really seems to have been a tombstone, forcing people to make decisions that they know for an absolute fact will kill them - but the only other option is dying immediately, so you keep on destroying yourself and hoping for magic. A damn shame as I really enjoyed EGM, and the digital delivery idea (which I tried as well) just isn't up to where it needs to be to fix things. A pity since it eliminates most of those problems the way engines eliminated horse disease as a business problem.
Default_picture
August 21, 2009
I miss EGM. :(
Default_picture
August 21, 2009
I think it's pretty obvious (to me) that PSM and GameSpot were being mentioned in dirty dealings with PR Departments. I was a subscriber from issue 1 with PSM and EGM's constant criticism of other magazines lacking integrity caused me to look at them closer. Their reviews always seemed off (but you can't say the reviewers really liked the games) but the smoking gun, for me, was their cover story and REVIEWS for God of War 2 and Ratchet & Clank 2. A full 6 or 8 months before the release. They even stated in the article that it was not finished material and given to them on special principle. I cancelled my subscription that day.
Jamespic4
August 21, 2009
Thanks for the link Shoe!
Franksmall
August 21, 2009
As far as the staffing cuts thing goes, one of my only real gripes about the end of EGM was that I started a thread in the 1up boards at Christmas time about two years ago. It was a thread about how awesome EGM and 1up were, and how the blight of people leaving was a bad sign that things needed to turn around. I asked in my post that everyone express ways of ways to support EGM and 1up and also ways of drawing in more funds to EGM and 1up including paying for the 1up Show, raising the price of the mag, and charging for some content.

Demian came in and shut the thread down by saying all the people leaving was just 'natural' for the business.

I understand why he did it, but I also have to wonder what could have happened if the biggest fans of EGM and 1up had really been activated.

Sadly, we will never know.

I just have my fingers crossed that things do shape up with this new 'version' of EGM, but will always be sad at the way so many of the people I care about were treated when EGM closed and 1up sold.
Franksmall
August 21, 2009
Argh... I need an edit button.

Or the patience to edit my comments before I post them.
Default_picture
August 21, 2009
I miss Jennifer so bad...and Hsu and Chan.:(
Paul_gale_network_flexing_at_the_pool_2
August 21, 2009
Nice piece. Aah, EGM, my favorite magazine. I miss you, buddy.
Default_picture
August 22, 2009
I so miss my EGM. I don't think any mag will ever touch what it had. And way to throw in the E-sack. Ha ha!! I remember you guys used to always create a character in the old wrestling games and his name was E-sack.
August 22, 2009
@Shoe,

Your comments re: draw cuts got me thinking. For many years I did not have a subscription, and don't think that stopped me from buying and reading. On the contrary, it was a part of my monthly routine.

My routine involved walking to my local Barnes & Noble and buying the new book the day it hit the street. While I got Rolling Stone and a few other books by mail, EGM was different. I guess my passion for gaming was a deeper core trait, and required special treatment.

Psychological explorations aside, let's get back to it. My routine kept.. breaking. Specifically, one of the main reasons I finally took the subscription plunge (and altered my routine) was because there were times my routine was broken by a greater problem - EGM scarcity. EGM became more of a easter egg hunt than a routine, and, to a certain degree, it made the book feel more.. exclusive.

Exclusivity can be a good thing -- it increases the cool factor and the "playing hard to get" makes you want it more [Note: my wife used this strategy with great success to increase her cool factor before we dated, but I digress].

Wait, I had a point. Oh yeah... there is a fine line between exclusivity and scarcity. The cool, hard-to-get, exclusivity factor only works when a buyer can actually FIND said item. Can't find the item?

There goes your brand image.. eroding... month.. by.. month.
Default_picture
August 22, 2009
Very insightful stuff, Shoe, thanks for sharing this!

EGM and CGW were two mags (among a few others) that I depended on in the nineties until they started getting thinner and thinner and, admittedly, when the 'net became a more sophisticated tool in delivering content. At least now I know why they (and a lot of others I read) lost a lot more weight over time. I still have a 200+ page copy of EGM with the Bubsy cover lying around here somewhere packed with the four way reviews, the first Super Nintendo Game Encyclopedia, and Sushi-X.

CGW, IIRC, had also run into a little controversy at one point in the nineties when it came to ads at the back of the mag. I guess you could say that with CD-ROMs taking off at the time, the adult industry also got into the act with their own games and CGW started advertising a lot of these turning the last few pages into what some had called a "porno section". The outcry was such that after so many readers wrote in complaining about it, they dropped the ads, but I can imagine that it wasn't an easy decision to make dollar-wise. But for CGW, it was the right one for their readers, but over time, it was also forced to lose valuable space.

Today, though, I'm not sure how easy a decision like that could be made with the challenges that print media is facing now, or whether we can go back to the days of 200+ pages of content.

I've come back to CGW and EGM off and on in the last few years and wasn't so much put off by print as I was impressed at how agile they seemed to shift in adapting to the times, but not so much that they forgot where they had come from such as with EGM's three way review format. It was great to see just what each writer thought of the game and poke at each others' views. It wasn't so much the score that I was after, I just wanted to read what the writers had to say. And as much as I like the 'net for my news, I still love leafing through a colorful magazine spread leaping out at you with features without having to deal with a Flash plugin.
Default_picture
August 22, 2009
Totally true. EGM became increasingly scarce in Mexico year after year. In fact, at the very end of it's life cycle I can only remember ONE store where you could find the mag in my neighborhood, which is quite large by any standard (close to 500,000 people).

Default_picture
August 22, 2009
There was always plenty of EGM mags in Canada!

However, EGM was nice (my favorite was Exper Gamer WAY back then) but the internet is the way of the future. Very rarely did I ever bust out a magazine and read it. The only time I can remember was when I was on a plane going to University. (A nintendo power).

"My hope is that one day there will be such a thing as a "Bitmag" "

I hope not. Bitmob is fine as a website only. No need for a archaic form of media to bring them down.8)
Default_picture
August 23, 2009
I always enjoy reading these types of stories, getting to know what happens behind the wizard's curtain.

For me, it was never difficult to find EGM. I could generally find it on newsstands but at that point I already had a subscription to the magazine. Hell I've been a subscriber since the mid-90s, probably around 94 or 95 and I've been reading EGM since issue 54. But for some reason, around 2002 or 2003 or so, I just stopped reading the magazine. I stopped subscribing a few years earlier because I would always get the magazine in poor condition once they were stopped being sent in plastic bags and I was getting a bit pissed that subscribers wouldn't get the bonus material.

Probably a reason I stopped reading entirely was that I was not interested in the articles. However I still read and trusted the reviews. EGM was basically the only magazine I'd read for reviews. I used to read GamePro, Nintendo Power, PSM, OPM, Game Informer, and several other game magazines that barely lasted a year and I never liked their reviews nor their content. The only other magazines whose reviews and content that I truly liked and trusted were Next Generation and Edge.

Anyway, I'm just waxing nostalgia and I hope that the relaunch of EGM turns out well. I'll definitely pick up the issue when it debuts.
Default_picture
August 23, 2009
I miss both mags. Was hard to get in the UK but I sure as hell tired. Hope when EGM comes back later this year the good times will come on back. Looking back it makes me sad when I think of EGM Live and all that stuff.
4540_79476034228_610804228_1674526_2221611_n
August 25, 2009
It really doesn't surprise me that EGM died. Afterall, one can read news on gaming websites and not have to wait for a monthly delivery in the mail anymore. One day all magazines will be extinct, and my future children will ask me, "Daddy, what were magazines?" and I'll say "let me show you, son" and I'll get an old dusty box out of the attic and let him thumb through old issues of EGM and playboy.

Anyway, I miss EGM. I bought two copies of the final issue - one to read and one to keep in the packaging, forever immortalized and untouched by my greasy hands.
Default_picture
September 02, 2009
This 2-part article makes me seriously wonder: Why bother relaunching EGM in these circumstances if it didn't work the first time? Not having well known personalities like Shoe, Milkman, and Jennifer certainly won't help with the hardcore readers either.

I sure am going to miss gaming magazines. It's only a matter of time before they're all extinct.
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