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The Dragon Age 2 conspiracy that wasn’t
Photo3-web
Thursday, March 17, 2011
EDITOR'S NOTEfrom James DeRosa

This whole BioWare conspiracy story is pretty comical if you ask me. An employee giving his game a perfect user score hardly indicates a clandestine plot to overthrow the legitimacy of Metacritic (such as it is). Though to be fair, it is a little tacky.

File this under "much ado about nothing." On March 15, Reddit user GatoFiasco broke a story about potential improprieties regarding Dragon Age 2 reviews on Metacritic. Allegedly, a Metacritic user named Avanost, who is actually a BioWare employee, gave Dragon Age 2 a 10 out of 10.

Apparently, this indicates a faux pas. Driving the point home, GatoFiasco has ominously titled his or her post “Dragon Age 2 Conspiracy,” and it had this to say:

This is a matter of ethics and integrity. A consumer requires objective information in order to make an informed decision about purchasing a product. If the line between editorial article and product review is skewed, then the consumer is being deceived at the cost of their eventual trust and loyalty to the company responsible. This is why disclosure of industry ties is necessary to avoid even the appearance of impropriety.

 

Dragon Age 2 publisher Electronic Arts responded thus:

Of course the people who make the game vote for their own game. That's how it works in the Oscars, that's how it works in the Grammy's and why I'm betting that Barack Obama voted for himself in the last election.

Did a heartless corporation conspire to inflate the score of a mediocre game in order to drive sales? Not really. A single user review on Metacritic has negligible impact on sales. Publishers and developers often tout high Metacritic averages, but they are generally referring to critic reviews. The user reviews are often a tad less...er..."professional."

Check out this excerpt from a zero-out-of-ten review by Snafeer:

I cannot believe what Bioware did... they $#!^ on the entire community. This game screams "WE WANT MONEY". This game had little to no effort put into it, it feels like you are playing the role of an inbred retard who needs your help.

Here is another gem from Tamarzan:

Very bad. Sony has terrible sauce with stuff that makes everybody sad, and they cry because they think it's supposed to be good. TL;DR: very very bad, do no.

Others have inflated their scores in an attempt to balance out excessively low reviews. DrGulag writes:

I have to give this game a ten just to balance the score! My honest number would be closer to nine. 

According to GatoFiasco, many of these users may have come from 4chan, which flooded Metacritic with fake reviews. It’s hard to tell, though. Your average user review runs the gamut from quasi-intelligent to barely readable. The Avanost review stood out precisely for that reason: It sounded too professional.

Everyone is entitled to their opinion. But the difference between a professionally written critique and an angry rant from someone who can’t write in complete sentences is wide. I give more credence to thoughtful, intelligent opinions.

In the interim, Avanost apparently changed his or her username to BioWareEmployee (check the screencap). It's either that, or else someone is trying to discredit BioWare. GatoFiasco claims someone removed the original, but it makes little difference. Avanost's or BioWareEmployee’s or whoever's score is lost amid a sea of distorted and exaggerated reviews, both positive and negative.

 
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Comments (15)
Robsavillo
March 16, 2011

Ethical questions aside, it's pretty lame to post a review (especially one so glowingly positive) of your own game on Metacritic like that.

Default_picture
March 16, 2011

As long as BioWare still have their blind followers like Omri Petitte , who gave the game an unwarranted 9.0 on EGM merited solely on developer's reputation and not the overall game quality, they can rest on their laurel. It kind of reminds me of The Manchurian Candidate , a BioWare employee just has to phone Omri and tells him to play solitaire, and when the Queen Of Diamond shows up, the brainwash is activated, and he would just dance to any BioWare's tune, and give their game a commendable score.

Default_picture
March 16, 2011

From what I've heard, it doesn't seem like it even deserves the 8s it's been getting.

Chas_profile
March 17, 2011

The comparison BioWare uses to defend this makes no sense. Someone voting for their own game doesn't equate to a candidate voting for himself. It's more like a candidate dressing up in a disguise and praising himself for how awesome he is.

It's not the end of the world, but I find the language this employee used really bothersome. "Bioware has done it again with THEIR most fantastic title to date?" He deliberately meant to fool people into believing he was just some guy. Metacritic and the majority of fans who post wildly positive or negative reviews don't do us a lot of favors, but it's pretty sad that the game makers themselves are adding to the nonsense now.

March 17, 2011

I'm slightly confused as to the circumstances. Did Bioware tell this employee to vote or did he just do it by himself? If he just decided on his own to do this I don't see how Bioware even needs to get involved.

Chas_profile
March 17, 2011

I don't think they stated exactly what happened, but either way, a BioWare employee awarding a perfect score to a BioWare game makes BioWare look bad no matter who made the decision, if just for the fact that they hire people willing to do something as stupid as this.

Default_picture
March 17, 2011

I am playing it right now on xbox and while it is fun it is marred with nasty bugs. I had to abandon a long quest (right at the end of course) because the main character stops working in the final big battle of that quest. Then he runs out of the room and runs around the map on his own until i pause game. I can just put down the controller and watch him run around.

waiting for patch before retrying, seems to be a common trend these days with big games..

 

CZR

N27502567_30338975_4931
March 17, 2011

@Chas and Esteban: I don't think it's that difficult to understand. Some guy at Bioware saw their latest game getting flooded with assholes who haven't played it giving the game hundreds of zero reviews on metacritic and decided to post a positive review to balance the scales. Tacky, maybe, but his frustration is understandable and the effect of that one review's existence is pretty meaningless.

Photo3-web
March 17, 2011

The post was tacky and EA's response was rather cynical. But one 10/10, fake or not, is a small ripple in a large pond. Not to mention the fact that many of the zeros are simply 4chan trolls who registered just to pan DA2. I give very little credence to the user reviews on Metacritic. Who could possibly take them seriously?

Chas_profile
March 17, 2011

Brad: If that's the case, the smarter and more ethical course of action for BioWare would have been to contact Metacritic and ask them to remove the obviously bogus reviews.

Default_picture
March 18, 2011

I don't see what the big deal is. He wasn't acting as a representative of Bioware when he put up the review, he wasn't paid to make the review, and it has little if any impact. All it is is someone who put his own thoughts down on the net, and is no different that the ones who put a 0/10 and scream as their review EA SUCKS BALLS!! (only not as well spelled) There's no reason why someone has to be an official representative for a company on their own time.

Chas_profile
March 18, 2011

You can't just magically make your connection to your company disappear when you clock out. Even when he's at home on his own time, this guy continues to be a member of the staff that created Dragon Age 2. Reviewing the game as if he's not is just plain wrong.

100_0915
March 19, 2011

I suppose that is why EA had him post under the "BiowareEmployee" avatar, but Meta-critic is an overabused forum for this continuous tug of war between zeros and tens. While I agree that it is tacky, it doesn't mean this guy shouldn't be allowed to participate. I just think he needs to mention the fact that he worked on the game in the review. It's only fair, since there are people who can post reviews who have never played the game. Everyone deserves a voice. 

Default_picture
March 20, 2011

While I don't care for BioWare, their pretentious attitude, and their (IMO) poor game design, this is low on their part, boosting their own game's score to increase sales. Granted EA is a soulless greedy corporation these days, but this makes them look even worse.

March 20, 2011

It's quite tacky but I don't think any ethical standards were broken here.

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